Why is My USPS Package Stuck In Transit?

Why is My USPS Package Stuck In Transit? There is often excitement associated with receiving a package in this era of online shopping and quick delivery.

However, the journey between the sender and the recipient isn’t always as seamless as we hope. It is common for USPS tracking to display the “In Transit” status, which can cause a wave of concern for customers.

You are not the only one who wonders, “Why is my USPS package stuck in transit?” This blog post will explore the intricacies of shipping, including why your USPS package might be stuck in transit and what steps you can take to help you understand it and possibly speed it up.

Whenever USPS begins the delivery process, your package gets labeled “in transit.” For domestic shipments, the package is stuck in a USPS sorting depot; for international shipments, it could be at customs.

Many reasons can cause your package to get stuck in transit: loss, damage, or even a failure of the USPS tracking system.

It is more likely, however, that the US Post Office has misplaced, mislabeled, or overlooked your package. Once you realize it’s missing, you can locate it fairly easily. # Why is My USPS Package Stuck In Transit

What Does Your Package Stuck In Transit Means?

In the case of a package stuck in transit: you have checked the tracking information for the package, but it does not seem to be moving forward.

If you are the owner of an online store, your customer must be getting anxious about their order. # What Does Your Package Stuck In Transit Means

Upon USPS delivering your package, it will be labeled as ‘in transit’. If your package becomes stuck, then the tracking system will let you know that your shipment is stuck or in transit, or you will get a notification that reads, ‘Your package is moving within the USPS network and is on track to be delivered to its final destination’.

The notification is there to reassure you that your packages will soon be delivered to your homes, but it reveals nothing about where your packages are at this time.

This message is meant to reassure you that your packages are on their way, but it does not give you an exact address. 

Your package is dropped off at a local post office, then picked up by a USPS freight motorist who will deliver your package to its next destination once it has been picked up by a USPS freight motorist.

Your package will then be scanned before it’s uploaded onto the departing truck, which will cause your USPS tracking system to show it as being in transit. 

You will then receive your package from the Network Distribution Center (NDC). A large regional office is in charge of routing emails to a variety of different destinations. # What Does Your Package Stuck In Transit Means

Packages are sorted in NDC, and once they are sorted out, they are either taken to the next depot or sent out if they are to be delivered nearby. 

Once your package has been scanned, your tracking system will keep updating the position of your package along the way, except if the box is not moving at all.

It is generally understood that when USPS says that your package is stuck in transit, it means that your package hasn’t been scanned at any distribution depot within the last 24 hours; this means that nobody knows the location of your package at the present moment. 

How do I contact USPS customer service?

If you would like to contact USPS customer service, you can do so by using the following methods:


 Their online form allows you to provide a few details about your concern by answering a few questions.


USPS can be reached directly by calling 1-800-ASK-USPS (1-800-275-8777). Their business hours are Monday through Friday from 8 a.m. until 8:30 p.m.

Eastern Time and on Saturday from 8 a.m. until 6 p.m. Eastern Time.


USPS locations can be found by searching by city, state or ZIP Code to find the one closest to you.

During the same hours of operation, you can contact Informed Delivery Technical Support by calling 1-800-344-7779.

If you need assistance with your Informed Delivery service specifically, you can email Informed Delivery User Support or call 1-800-344-7779.

It is important to note that the tracking information available to customer service representatives is the same information as you will see on USPS Tracking.

If you are having trouble with any of their services, we recommend that you call them for assistance. Please call 1-800-222-18111 if you have any additional questions or concerns about your package.

The FCC’s Telecommunications Relay Services (TRS) program is designed to provide assistance to individuals with hearing impairments, hard of hearing, deaf-blindness, or speech impairments in connecting with USPS.

In order to be able to communicate with USPS about a specific package, it is always a good idea to have the tracking number handy.

Why does the USPS tracking say “ In Transit ” for long time?

In the case of the USPS tracking system, the “In Transit” status indicates that the package is on its way to its final destination. It can remain in this status until it is delivered to you.

Here are a few reasons why it may appear that your package has been “in transit” for quite some time:


Depending on what distance your package will have to travel, or even if it will be traveling internationally, it is likely to take longer for it to arrive at its destination.


It may be necessary to clear customs in the case of international shipments, which could delay the delivery process.

Why is My USPS Package Stuck In Transit

Carrier Delays

It is not uncommon for carriers to experience temporary delays as a result of weather conditions or high package volumes, particularly during peak season, especially when shipping is at its busiest.

Tracking Updates

It is important to remember that tracking status is updated when packages are scanned at USPS facilities. If a package is not scanned at one or more of these points (which may occur for a variety of reasons), it may seem as if it is stuck in transit.

The customer service department at USPS can provide you with the most accurate and up-to-date information about your package if it has been “in transit” for an unusually long time.

Your tracking number can provide the most accurate and up-to-date information about the status of your package. Make sure you have your tracking number available when you contact them.

What is the average delivery time for USPS packages?

Depending on the service you choose, USPS packages typically arrive within the following timeframes:

  • Overnight delivery with Priority Mail Express
  • Priority Mail: 1 – 3 business days
  • Priority Mail Flat Rate: 1 – 3 business days
  • Priority Mail Regional Rate: 1 – 3 business days
  • First class Package Service: 1 – 3 business days
  • Parcel Select: 2 – 8 business days
  • USPS Retail Ground: 2 – 8 business days
  • First-Class Mail – Letters: 1 – 3 business days
  • First-Class Mail – Large Envelopes: 1 – 3 business days

If you require international services, please contact the following:

  • Global Express Guaranteed: 1 – 3 business days
  • Priority Mail Express International: 3 – 5 business days
  • Priority Mail International: 6 – 10 business days
  • First Class Package International Service: 6 – 20 business days

Approximately 2.6 days is the average delivery time across the nation for mail and packages, according to the USPS. Please note that these are estimates.

It’s always a good idea to check the tracking information for the most accurate delivery estimate if you are looking for a specific package. # average delivery time for USPS packages

How to track a USPS package?

There are several ways in which you can check the tracking status of your package via USPS. One of the methods is to look at the following:

  1. On the USPS website, you will find a tracking portal where you will be able to enter your unique tracking number for your package
  2. Using the USPS app on your smartphone to follow along with the process
  3. Calling the US Postal Service to get an update on the status of your order
  4. Selecting to receive SMS messages each time USPS updates the status of the tracking of your package

In the event that you used a third-party provider like ShipBob to purchase your shipping label, you can follow along in your dashboard by clicking on the details of your shipment, if you so desire.

It should be noted, however, that in our experience, you will be able to follow along with your package as it travels to its final destination through the USPS website, which provides the most robust and detailed tracking status update information available.

Why is My USPS Package Stuck In Transit?

In the case of a USPS package that is stuck in transit, this means that the package has not been scanned at any distribution center within the past 24 hours.

A number of reasons can contribute to this.

  1. Wrong or Incomplete Address: If the address provided is incorrect or incomplete, the package may be held until the correct information is provided.
  2. Loss or Damage: If the shipment is lost or damaged during transport, it may be held at a depot for further evaluation.
  3. Holiday Rush: During the holiday season, USPS experiences a high volume of packages which can lead to delays in the delivery of packages.
  4. Inclement Weather: In the event of severe weather conditions, logistics can be disrupted and packages can be delayed.
  5. USPS Tracking System Failure: It may be possible that the tracking system does not update the package’s status as a result of technical problems.

In most cases, stuck packages usually move again within a few days of getting stuck. If your package remains stuck for a long period of time, it’s a good idea to contact USPS customer service for assistance.

They can provide the most accurate and up-to-date information about the status of your package, so be sure to have your tracking number available when you contact them. # Why is My USPS Package Stuck In Transit

What exactly does “Carrier Picked up the package” Mean?


It is not uncommon for a USPS package to be caught up in the intricate dance of logistics for a moment, and then to fall back into the limbo of “In Transit.”

As we have explored in this blog, several factors can contribute to this situation, ranging from routine processing delays to unexpected obstacles along the shipping route.

When it comes to package tracking, patience and proactive engagement are the most important lessons for recipients to learn.

While delays can be frustrating, understanding possible reasons for them enables recipients to make informed decisions about their packages.

We use knowledge as a compass to guide us through the intricacies of the shipping journey, whether we are monitoring tracking updates, contacting USPS customer service, or allowing a little more time for the package to reach its destination.

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